• Refund policy

Refund policy

Effective Date: February 28, 2026

At LA CRAFTING CORNER LLC, we take pride in the quality of our crafting supplies. If you are not completely satisfied with your purchase, we are here to help you with a return or exchange.

1. 30-Day Return Window

You have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it: unused, unopened, with original seals/packaging intact. You will also need the receipt or proof of purchase.

2. Non-Returnable Items

To maintain product integrity, the following items cannot be returned:

  • Digital Products: Downloadable embroidery patterns (PDF/Digital formats) once delivered or downloaded.

  • Gift Cards: Store gift cards are final sale.

3. Order Cancellations

If you wish to cancel or modify your order, please contact us immediately at info@stitchharbor.shop before the item is dispatched (within handling time). Once an order has shipped, it cannot be canceled, but you may request a standard return upon receipt.

4. Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. Contact us immediately at info@stitchharbor.shop if an item is defective, damaged, or if you received the wrong product. We will evaluate the issue and send a replacement or issue a full refund at no additional cost to you (including return shipping).

5. How to Start a Return

To initiate a return, please contact us at info@stitchharbor.shop.

  • Upon approval, we will provide you with full instructions and the exact return address.

  • Items sent back without prior return approval will not be accepted.

Return Address:

LA CRAFTING CORNER LLC

42200 Margarita Rd, Apt 724, Temecula, CA 92592, United States

6. Return Shipping Costs & Fees

  • Defective / Damaged / Wrong Items: LA CRAFTING CORNER LLC covers 100% of return shipping fees and provides a prepaid shipping label.

  • Change of Mind Returns: The customer is responsible for return shipping costs. Original shipping fees are non-refundable.

  • Restocking Fees: There are NO restocking fees ($0) on any approved returns.

7. Refunds

We will notify you once we receive and inspect your return. If approved, your refund will be automatically processed back to your original payment method within 7 business days.

If more than 15 business days have passed since return approval and you have not received your refund, please contact us at info@stitchharbor.shop.

8. Contact Information

For any questions regarding our Return & Refund Policy, please contact us:

  • Email: info@stitchharbor.shop

  • Phone: +1 (951) 517-5474

  • Business Address: 42200 Margarita Rd, Apt 724, Temecula, CA 92592, United States